Which Method of Internal Communication is Best for My Organization?

by Mitch Tor | Last Updated: Sep 6, 2022

Are you having trouble communicating with your employees? Do you feel like your messages are falling on deaf ears? If so, you're not alone. Many businesses struggle with internal communication. The good news is, there are a variety of methods you can use to improve communication within your organization. Which method is best for your business will depend on a number of factors, including the size of your organization, the type of business you're in, and the needs of your employees.

What Are the Main Channels for Internal Communication?

Email

One popular method of internal communication is email. Email can be a great way to send messages to a large number of people at once. It's also relatively easy to set up and use. However, email can also be a bit impersonal, and it's easy for messages to get lost in the shuffle. If you use email to communicate with your employees, be sure to keep your messages clear and concise.

Intranet

Another popular method of internal communication is an intranet. An intranet is a private network that can be used to store and share information within an organization. Intranets are typically only accessible to employees of the organization. One advantage of using an intranet is that it can be a central repository for all of your organization's information. This can make it easy for employees to find the information they need. Another advantage of using an intranet is that it can help you keep your information secure. Only employees of your organization will be able to access the intranet, so you can be sure that your information is safe. However, one downside of using an intranet is that it can be difficult to set up and maintain. If you're not familiar with web development, you may need to hire someone to help you set up and maintain your intranet.

Instant Messaging

instant messaging (IM) is another popular method of internal communication. IM can be a great way to send quick messages back and forth between employees. It's also convenient because it can be accessed from any computer or mobile device. One popular IM platform is Slack. Tools like Slack can be very helpful in reducing email clutter and keeping everyone on the same page. However, one downside of using IM is that it can be easy for messages to get lost. If you use IM to communicate with your employees, be sure to set up a system for organizing and archiving messages.

Video Conferencing

Another popular method of internal communication is video conferencing. Video conferencing can be a great way to connect with employees who are located in different parts of the world. It can also be useful for holding team meetings or company-wide town hall meetings. There are a variety of video conferencing platforms available, such as Skype, Google Hangouts, and Zoom. One advantage of using video conferencing is that it can help you build relationships with employees who are located in different parts of the world. It can also be a more personal way to communicate than other methods, such as email or instant messaging. However, it can be difficult to keep everyone on the same page if you're using video conferencing to communicate with a large number of people.

Text Messaging

Another option for internal communication is text messaging. Text messaging can be a great way to send quick, concise messages to employees. It's also convenient because it can be accessed from any mobile device. However, one downside of using text messaging is that it can be easy for messages to get lost. If you use text messaging to communicate with your employees, be sure to set up a system for organizing and archiving messages. You can even use a digital experience platform (DXP) like Lumavate to build an internal communications app and use messaging functionality to get your messages right in front of your employees.

Which Method is the Best for My Organization?

There is no one-size-fits-all answer to this question. The best method of internal communication for your organization will depend on a variety of factors, such as the size of your organization, the location of your employees, and the type of information you need to communicate. If you're not sure which method is best for your organization, try experimenting with a few different methods to see what works best for you. You may even find that using a combination of methods is the best way to communicate with your employees. If you want to learn more about the tools available to communicate with your employees, check out these posts. Or if you want to discuss with us, book a demo today!