What Should Be Included in a Wayfinder App?

by Matt O'Haver | Last Updated: Sep 6, 2022

When it comes to wayfinder apps, there are a lot of things that can be included - and just as many that should not be included. A wayfinder app should help users find their way from Point A to Point B with minimal effort and confusion. However, not all wayfinder apps are created equal. In this blog post, we will discuss what should and should not be included in a wayfinder app. We will highlight typical use cases throughout, such as college campuses, hospitals, or airports. Let's get started!

What is a Wayfinder App?

A wayfinder app is a mobile application that helps users navigate their way from one location to another. Wayfinder apps typically use GPS technology to track the user's location and provide turn-by-turn directions to their destination. In addition, most wayfinder apps also include a map of the area that can be used to plan out a route beforehand.

What Are Some Common Features of Wayfinder Apps?

Common features of wayfinder apps include the ability to search for destinations, get turn-by-turn directions, view a map of the area, and set up custom routes. Some more advanced features may also be included, such as indoor mapping (for hospitals or malls), real-time traffic information, and public transit integration.

What Should be Included in a Wayfinder App?

First and foremost, a wayfinder app should be accurate. There is nothing more frustrating than trying to use an app to find your way around, only to realize that the map is inaccurate or the directions are wrong. This can lead to wasted time and frustration, which is why accuracy is so important. In addition to being accurate, a good wayfinder app will also be up-to-date. This means that if there are any changes in the layout of the area you're trying to navigate - such as a new construction project - the app will reflect those changes. Imagine trying to find your airplane at an airport, only to realize that the terminal has been remodeled since the last time you were there! Another important aspect of a wayfinder app is its user interface (UI). The UI should be designed in such a way that it is easy and intuitive to use. This means that the app should be easy to navigate and that all of the features should be clearly labeled. The last thing you want is to be trying to use an app in a time of need, only to get frustrated because you can't figure out how to use it! Of course, high-quality images and detailed text descriptions are vital. No one wants to use a wayfinder app that has low-quality images or outdated information. Finally, a good wayfinder app will offer a variety of features that can be tailored to your needs. For example, some apps allow you to download maps for offline use, while others provide real-time updates on traffic conditions. When creating a wayfinder app, be sure to consider which features are most important to you.

What Should Not Be Included in a Wayfinder App?

Now that we've gone over what should be included in a wayfinder app, let's talk about what should not be included. One of the most important things to remember is that a wayfinder app is not a replacement for common sense! Just because an app tells you to turn left, doesn't mean that you should blindly follow its directions - use your best judgement and pay attention to your surroundings. Another thing to avoid is creating an app that requires you to input too much information. For example, some apps ask you to input your current location before it will give you directions. This can be frustrating if you're not sure where you are or if the GPS signal is weak. If your app asks for more information than necessary, your customers will find another option. Finally, be sure to avoid creating any wayfinder app that seems suspicious. If your app asks for your customers' personal information - such as name, address, or credit card number - your customers will be very wary. They know it is possible that this app is a scam, and you don't want to risk sharing your personal information with someone who could misuse it. Now that we've gone over what should and shouldn't be included in a wayfinder app, you should have a better idea of how to enable wayfinding at your organization in a productive way.

How Can Lumavate's Digital Experience Platform Help You Create Wayfinder Apps?

Lumavate's Digital Experience Platform offers a variety of features that can be used to create wayfinder apps. Our platform includes an easy-to-use interface, which makes it simple to add maps, directions, and other information. If you're interested in creating a wayfinder app for your organization, be sure to check out Lumavate's Digital Experience Platform! We offer a free basic account so you can try out all of our features risk-free. Sign up today and see how Lumavate can help you enable wayfinding at your organization in minutes!