What's the best method of Internal Communications?

by Brian Cooney | Last Updated: Sep 6, 2022

There are a lot of different methods of internal communications, and it can be difficult to determine which one is best for your company. It's important to consider the size of your company, the type of communication you need to send, and the preferences of your employees when choosing a method of internal communication. Some common methods of internal communication include email, instant messaging, video conferencing, and face-to-face meetings.

What is Internal Communications?

Internal communications is the process of sharing information and messages within a company or organization. It can be used to share news, updates, policies, procedures, and more. Internal communications is important for keeping employees informed and up-to-date on what's happening in the company. It can also help build morale and keep employees engaged in their work.

Why is Internal Communications Important?

Internal communications is important because it helps ensure that everyone in the company is on the same page. It can help prevent miscommunications and misunderstandings, and it can help keep employees informed about what's going on in the company. Good internal communication can also help build morale and keep employees engaged in their work.

What are Some Common Methods of Internal Communications?

There are a lot of different methods of internal communication, and the best method for your company will depend on the size of your company, the type of communication you need to send, and the preferences of your employees. Here are some of the most common methods:

Email

Email is a quick and easy way to send messages to multiple people at once. It's also relatively easy to track who has read your email and when. However, email can be less personal than other forms of communication, and it can be easy for messages to get lost in someone's inbox.

Instant Messaging

Instant messaging (IM) is a real-time chat service that allows you to send messages to someone else instantly. IM is typically used for informal conversations or for quick questions that don't require a long response. However, IM can be disruptive if you're trying to have a serious discussion or if you need to share complex information.

Video Conferencing

Video conferencing allows you to have a meeting with people in different locations by using video and audio technology. Video conferencing can be helpful for companies with multiple locations or remote employees. It's also a good option if you need to share presentations or other visual information. However, video conferencing can be expensive, and it may not be practical for all companies.

Face-to-Face Meetings

Face-to-face meetings are often considered the most effective form of communication. This is because they allow for direct contact and nonverbal cues, which can help improve understanding. Face-to-face meetings can also be more personal than other forms of communication. However, they may not be practical for all companies, especially if you have employees in different locations.

Internal Communications Best Practices

Now that you know some of the best internal communication methods, let's look at some best practices for using them.

Choose the Right Method

The first step is to choose the right method of communication for your needs. Consider the size of your company, the type of communication you need to send, and the preferences of your employees when making your decision. You may need to use multiple methods of communication to ensure that all employees are able to receive and understand the information you're trying to communicate.

Be Clear and Concise

Once you've chosen a method of communication, it's important to be clear and concise in your messages. Employees shouldn't have to guess what you're trying to say or spend a lot of time trying to decipher your message. Be clear about what you want employees to do or know, and provide any necessary information, such as deadlines or instructions.

Communicate Regularly

It's also important to communicate regularly with your employees. This will help ensure that they're up-to-date on the latest company news and developments. You can use a variety of methods to communicate regularly, including email, instant messaging, video conferencing, and face-to-face meetings.

Encourage Feedback

Finally, don't forget to encourage feedback from your employees. This will help you ensure that your messages are being understood and that your communication methods are effective. You can encourage feedback by asking employees for their thoughts on company announcements or by starting a discussion about the best methods of communication. By following these best practices, you can improve your internal communications and make sure that your messages are being received loud and clear.